With the ever-more complex set of restrictions surrounding travel, as well as the ever-changing advice from the FCDO (Foreign, Commonwealth & Development Office), we understand that you may be feeling uncertain about committing to a holiday at the moment. That's why we're delighted to introduce our new Flexibility Promise, so you can book your next holiday with confidence. Remember, our team of travel specialists is here to look after you, and you can be safe in the knowledge that all our holidays are ATOL or ABTA-protected.
At times like these, we know that flexibility is key. Especially when it comes to booking travel. That's why we're delighted to introduce our new Flexibility Promise. For all new bookings made between 29th October and 31st December 2020, for travel completed by 31st August 2021, you'll now have the option to change the dates and/or destination of your holiday, should you need to, free of charge*. Just let your travel specialist know at least 35 days before your departure date and we'll discuss with you when and where you'd like to go instead.
*Some important points to note:
There may be some instances where we are unable to fulfil a holiday for the following reasons:
In these cases, provided it is within 14 days of departure, we will offer you the following options for your holiday:
With full ATOL and ABTA protection, expert advice from our destination specialists and emergency support in destination, you can enjoy complete peace of mind when you book with us.
Book with confidence, knowing you have the flexibility to change your plans.